Frequently Asked Questions

What is Boulder Digital Arts?
BDA's main mission is to provide affordable training in the digital arts. We structure our all-day classes, and evening workshops, to be small in size, so students get full attention from the instructor. Our instructors are working professionals; therefore they really KNOW the subject they're teaching!

Do I need to be a member of BDA to take classes?
No, you do not need to be a member of BDA to take our classes! One advantage to being a member is a significant discount on tuition. Typically, the membership will pay for itself if you plan on taking at least two classes or workshops during the course of a year. Click here to find out more about our membership program.

What's the difference between a user profile and a membership?
A free BDA profile is your key to all the features and functionality on the BDA web site - it's how we know who you are when you're using our site. When you login with a BDA profile you are able to register for training, create directory listings, post to our discussion forums, view current and past event registrations and manage all aspects of your account with us. Once you have a BDA profile you can become a member in one easy step. This basically "upgrades" your profile. Once you login to the BDA web site as a member you are able to register for events and training at the discounted rate. Click here to find out more about our membership program.

Where is your facility and what are the hours?
The BDA Arapahoe Studio is open generally 9am to 5pm Mondays and Fridays, and 1pm to 8pm Tuesdays through Thursdays - however, these hours may vary depending on the events that week. We are closed for holidays on New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving & the Friday after, Christmas Eve & Christmas Day.

What's the Difference Between Boulder Digital Arts (BDA) and Boulder Digital Works (BDW)?
Though we share similar names and teach people similar technologies, we come at it from different points of view. Boulder Digital Works (them) has a great academic program aimed at teaching people digital theory and strategy with a business focus, and is backed by the University of Colorado. Boulder Digital Arts (us) is non-academic; we're focused on providing practical skills for technology and creative professionals quickly and cost-effectively. Both organizations provide top-quality training and, in fact, Boulder Digital Arts supplements the Boulder Digital Works program with practical skills training by providing each of their students with BDA memberships as well as BDA classes of their choice.

Am I going to get junk mail from you once I'm on your mailing list?
BDA sends out an informative email about once a week, containing information that's relevant to the digital community. However, once you have created your user profile, you can always change the setting in your profile and choose not to receive any email from us. In addition, BDA has a strict privacy policy that it does not sell, rent, or otherwise give any info from its database to ANY third-party.

How do I contact BDA?
The best way to contact us is to email info@boulderdigitalarts.com; we reply to most emails pretty quickly. Since we are a small organization, we try to discourage phone calls. However, if you absolutely need to talk with someone immediately, please call 303-800-4647, and we will do our best to reply in a timely manner.

What's the format of BDA classes?
We have a few styles of classes, so you can find the type that best fits your needs, and your individual learning style. Many BDA events are one-night workshops, typically held from 6pm to 9pm on a weekday. These workshops are held lecture-style, with the instructor demonstrating on their computer, which is projected from our ceiling-mounted high-definition projector for the class to follow along. For those students that prefer a more hands-on learning style, BDA offers hands-on training; typically from 9am to 5pm on a weekend day. BDA provides each student with their own state-of-the-art computer, which, depending of the nature of the training can be used in either Macintosh OSX or Windows. BDA provides a wireless microphone for the instructor to wear, as well as a 5.1 surround-sound stereo amplification system for an optimal listening environment.

What are my options for paying event registration fees?
You can pay by credit card, check, or cash. The easiest way to pay for a class is by credit card when registering online. For your security, we provide a secure server in which to process the transaction, and do not store any of your credit card information in our database. If you prefer, you can also pay by check by mailing it to Boulder Digital Arts, 1600 Range Street, Suite 100, Boulder, CO 80301. However, it is important to note that due to the delay in sending payment by mail, there is the slight chance that the event will sell out before we receive your payment. In that case, we will notify you immediately of your options. In the rare instances when people show up the night of a class not having pre-registered, payment can also be made in cash.

Is there a minimum number of students needed to hold an event?
Typically, there is a minimum number of six students required to hold an evening workshop, and a minimum of three students for our all-day hands-on classes.

Do I have to pre-register; can't I just show up for a class?
Since BDA keeps its class sizes to a minimum, it is important to pre-register, and pay, ahead of time. If you have not pre-registered, there is the chance that the class will be full when you show up, and you will not be admitted. In addition, by not pre-registering, there is a chance that the class will not be held at all since it might not have met the minimum number of students required.

How do I register more than one person for an event?
To register more than one person, simply register each additional person one at a time under your name, and in the "Notes" section, just indicate the specific individual who will actually be attending.

We have a group of people that we'd like to get trained right away - we can't wait till the next time BDA is offering the class; can we have our own class?
Yes; BDA has been offering corporate training for several years now. We can provide training at our training facility, or we can teach it at your company's location. Please contact us with your needs, and we'll work with you to come up with a curriculum that is not only cost-effective, but also perfectly suited to your company's requirements.

If I need to cancel my class registration, what is the refund policy?
Though we try to be flexible whenever possible, we do have a very detailed refund and credit policy; please click here to read.

What if I'm not happy with a class I just took?
BDA strives to provide the highest quality training to each and every participant. If for some reason you are ever unhappy with the quality of instruction you have received, please let us know immediately by emailing the owners through our contact form.

What happens if a class is canceled due to bad weather?
BDA very rarely cancels a workshop when the weather is bad. If the weather is severe enough that we decide to cancel, we will call AND e-mail everyone registered for the class as soon as we make the decision. If you do not hear from us, assume the class is on. Please keep in mind that if you are interested in a class but have not registered, you will not receive ANY notifications about its status, so please register early!

BDA's Privacy Policy
This Privacy Policy states what information Boulder Digital Arts, LLC. ("BDA") collects from users of its boulderdigitalarts.com website (the "Site") and BDA services (the "Services"), and how this information is used. Your use of the Site, Services and/or registration on the Site constitutes acceptance by you of the terms of this Privacy Policy. Any changes to BDA's Privacy Policy will be effective when posted. Your continued use of this Site and/or Services following the posting of any changes or revisions to the Privacy Policy constitutes your acceptance to those changes.

Information Collected
Depending on how you access the Site and Services, BDA may collect personal information through the Site in connection with your user registration on the Site, including contact information such as your first and last name, your mailing address, your telephone number and your e-mail addresses. We use this information to send our users information about our Site and to contact the user when necessary. From time to time, BDA may also use your registration information to send you offers and promotions that may be of interest to you. By providing your contact information, you give us permission to send you such materials. Users may opt-out of receiving certain future mailings. See the choice/opt-out section below. In addition, when you pay fees via the Site, we will collect personal information through your payment method (e.g., credit card, debit card, or other payment method accepted by BDA) We use your credit card or other billing information to obtain payment for registration or other Services you have purchased.

We also receive and store certain types of information whenever you access the Site. We may set and access cookies on your computer and use web beacons, clear GIFs or pixel tags to provide us with information about your browsing experience. We may also allow other companies that show advertisements on our pages to set and access their cookies on your computer. Other companies' use of their cookies is subject to their own privacy policies.

We use the information collected to help diagnose problems with our server and to administer our Site, as well as to deliver content targeted to your interests and to save your password so you don't have to reenter it each time you visit our Site.

If you prefer not to accept cookies, you can set your browser to reject them or to alert you before one is placed on your computer. Note that some features of our Site may not be available if you do not accept cookies.

Sharing of Information
BDA may release personal information when we: (1) respond to subpoenas, court orders or legal process, and we exercise our legal rights or defend against legal claims; (2) believe it is necessary to share information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of the Terms of Use or as otherwise required by law; or (3) transfer information about you if BDA is acquired by or merged with another entity.

Choice/Opt-Out
Our Site provides users the opportunity to opt-out of receiving communications from BDA and our business affiliates at any time on our modify profile" page.

Links to Other Websites
The Site contains links to other websites. BDA does not control the privacy policies of business partners, advertisers, sponsors or other websites to which BDA provides hyperlinks.

Your California Privacy Rights
California Civil Code Section 1798.83 permits customers of the BDA who are California residents to request certain information regarding its disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to info@boulderdigitalarts.com or write us:
   Boulder Digital Arts, LLC.
   1600 Range Street, Suite 100
   Boulder, CO 80301