Frequently Asked Questions
What is Boulder Digital Arts?
For over 15 years, Boulder Digital Arts has been a resource organization for creative professionals and digital entrepreneurs offering a membership program, community-powered, in-person classes & workshops that are focused on practical skills and taught by industry professionals, a variety of social and networking events, coworking offices, a professional directory and much more. Whether you work in film, technology, design, photography, or business, we seek to empower your creative process with membership, resources, education, community and collaboration.
Our membership program allows you to join a unique creative community and provides you privileged access to all BDA has to offer.
Do I need to be a member of Boulder Digital Arts to take classes?
No, you do not need to be a member of Boulder Digital Arts to take our classes! One advantage to being a member is a significant discount on tuition. Typically, the membership will pay for itself if you plan on taking at least two classes or workshops during the course of a year. Click here to find out more about our membership program.
What's the difference between a user profile and a membership?
A free Boulder Digital Arts profile is your key to all the features and functionality on the Boulder Digital Arts web site - it's how we know who you are when you're using our site. When you login with a Boulder Digital Arts profile you are able to register for training, create directory listings, post to our discussion forums, view current and past event registrations and manage all aspects of your account with us. Once you have a Boulder Digital Arts profile you can become a member in one easy step. This basically "upgrades" your profile. Once you login to the Boulder Digital Arts web site as a member you are able to register for events and training at the discounted rate. Click here to find out more about our membership program.
Where is your facility and what are the hours?
The BDA Arapahoe Studio is located at Arapahoe Avenue and Range Street in Boulder (approximately 52nd and Arapahoe) on the northeast corner of Range and Arapahoe. The building is .6 miles east of Foothills Parkway, and .25 miles west of 55th Street. Range is the street that is between the stoplights at Conestoga and Commerce. Parking is available all around the building.
Our hours vary depending on what's going on that particular day/week, so it's generally best to email (email@example.com) or call first (303-800-4647). We are closed for holidays on New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving & the Friday after, Christmas Eve & Christmas Day.
Am I going to get junk mail from you once I'm on your mailing list?
How do I contact Boulder Digital Arts?
The best way to contact us is to email firstname.lastname@example.org - we reply to most emails pretty quickly. Since we are a small organization, we try to discourage phone calls. However, if you absolutely need to talk with someone immediately, please call 303-800-4647, and we will do our best to reply in a timely manner.
What's the format of Boulder Digital Arts' classes?
We have a few styles of classes, so you can find the type that best fits your needs, and your individual learning style. Many Boulder Digital Arts events are one-night workshops, typically held from 6pm to 9pm on a weekday. These workshops are held lecture-style, with the instructor demonstrating on their computer, which is projected from our ceiling-mounted high-definition projector for the class to follow along. For those students that prefer a more hands-on learning style, Boulder Digital Arts offers hands-on training, typically from 9am to 5pm on a weekend day. Hands-on classes require you to bring your own computer, or rent one of BDA's very affordable Mac computers.
BDA's Certificate Programs provide participants with a wide range of knowledge and skills within a particular discipline. They emphasize practical knowledge and skills with a project-based learning approach that combines engaging lectures with hands-on practice. Certificate Programs are offered in a variety of schedule formats including weekday, weekend and evening. Every Certificate Program has a clear and concise outcome for students and is designed to provide maximum value in a relatively short period of time. Learn more.
What are my options for paying event registration fees?
You can pay by credit card, check, or cash. The easiest way to pay for a class is by credit card when registering online. For your security, we provide a secure server in which to process the transaction, and do not store any of your credit card information in our database. If you prefer, you can also pay by check by mailing it to Boulder Digital Arts, 1600 Range Street, Suite 100, Boulder, CO 80301. However, it is important to note that due to the delay in sending payment by mail, there is the slight chance that the event will sell out before we receive your payment. In that case, we will notify you immediately of your options. In the rare instances when people show up the night of a class not having pre-registered, payment can also be made by credit card or cash.
Is there a minimum number of students needed to hold an event?
Typically, there is a minimum number of six students required to hold an evening workshop, and a minimum of three students for our all-day hands-on and Certificate classes.
Do I have to pre-register - can't I just show up for a class?
Since Boulder Digital Arts keeps its class sizes to a minimum, it is important to pre-register, and pay, ahead of time. If you have not pre-registered, there is the chance that the class will be full when you show up, and you will not be admitted. In addition, by not pre-registering, there is a chance that the class will not be held at all since it might not have met the minimum number of students required.
How do I register more than one person for an event?
To register more than one person, simply register each additional person one at a time under your name, and in the "Notes" section, just indicate the specific individual who will actually be attending or indicate during the online registartion process when asked.
We have a group of people that we'd like to get trained right away but we can't wait till the next time Boulder Digital Arts is offering the class - can we have our own class?
Yes! Boulder Digital Arts has offered corporate and private training for many years. We can provide training at our facility, or we can teach it at your company's location. Please contact us with your needs, and we'll work with you to come up with a curriculum that is not only cost-effective, but also perfectly suited to your company's requirements.
If I need to cancel my class registration, what is the refund policy?
Though we try to be flexible whenever possible, we do have a very detailed refund and credit policy - please click here to read.
What if I'm not happy with a class I just took?
Boulder Digital Arts strives to provide the highest quality training to each and every participant. If for some reason you are ever unhappy with the quality of instruction you have received, please let us know immediately by emailing us through our contact form, or simply emailing email@example.com.
What happens if a class is canceled due to bad weather?
Boulder Digital Arts very rarely cancels a workshop when the weather is bad. If the weather is severe enough that we decide to cancel, we will call AND e-mail everyone registered for the class as soon as we make the decision. If you do not hear from us, assume the class is on! Please keep in mind that if you are interested in a class but have not registered, you will not receive ANY notifications about its status, so please register early! In addition, please be sure to have a current phone number listed in your profile, so that we're able to call you ahead of time.
Depending on how you access the Site and Services, Boulder Digital Arts may collect personal information through the Site in connection with your user registration on the Site, including contact information such as your first and last name, your mailing address, your telephone number and your e-mail addresses. We use this information to send our users information about our Site and to contact the user when necessary. From time to time, Boulder Digital Arts may also use your registration information to send you offers and promotions that may be of interest to you. By providing your contact information, you give us permission to send you such materials. Users may opt-out of receiving certain future mailings. See the choice/opt-out section below. In addition, when you pay fees via the Site, we will collect personal information through your payment method (e.g., credit card, debit card, or other payment method accepted by Boulder Digital Arts) We use your credit card or other billing information to obtain payment for registration or other Services you have purchased.
We also receive and store certain types of information whenever you access the Site. We may set and access cookies on your computer and use web beacons, clear GIFs or pixel tags to provide us with information about your browsing experience. We may also allow other companies that show advertisements on our pages to set and access their cookies on your computer. Other companies' use of their cookies is subject to their own privacy policies.
We use the information collected to help diagnose problems with our server and to administer our Site, as well as to deliver content targeted to your interests and to save your password so you don't have to reenter it each time you visit our Site.
If you prefer not to accept cookies, you can set your browser to reject them or to alert you before one is placed on your computer. Note that some features of our Site may not be available if you do not accept cookies.
Sharing of Information
Our website provides users the opportunity to opt-out of receiving communications from Boulder Digital Arts at any time on our modify profile page.
Links to Other Websites
The Site contains links to other websites. Boulder Digital Arts does not control the privacy policies of business partners, advertisers, sponsors or other websites to which Boulder Digital Arts provides hyperlinks.
Your California Privacy Rights
California Civil Code Section 1798.83 permits customers of Boulder Digital Arts who are California residents to request certain information regarding its disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to firstname.lastname@example.org or write to us at:
Boulder Digital Arts, LLC., 1600 Range Street, Suite 100, Boulder, CO 80301