BDA Policies

Registration:
Registration is required for all Boulder Digital Arts training and many of our other offerings. You can register for classes securely online at https://www.boulderdigitalarts.com.

General Refund Policy
Our instructors have been hand-picked so as to offer the highest-quality training to our students. It is imperative that you read, and re-read, the class descriptions and "who should take this class" information, to be sure that the class is appropriate for you. As a very small organization, we are unable to give refunds once a class has begun. If you are unsure whether or not a class is suitable for you, please email us, and we will do our best to give you our recommendation.

Please note: Instructors, class times, and class dates are subject to change.

Cancellation and Transfer Policy
(please see further below for special policies related to Hands-On and Transitions programs)
We rely on your attendance to make important arrangements, so if for any reason you need to withdraw, please notify us at least 5 days before the start date of your workshop. At that time we will either refund your payment, or give you credit to be used within one year towards any future class.

If notification of cancellation is made less than 5 days before the start of the workshop, but more than 2 days before the workshop, we will issue you a credit to be used for any future class within one year.

Due to the minimum size necessary to hold our classes, if we receive notification less than 48 hours before the start of a workshop, no refunds or credits will be given.

Boulder Digital Arts reserves the right to cancel a reservation if full payment has not been received by 3 days before a workshop begins. In the event that a workshop must be canceled due to inadequate enrollment, all fees are refunded in full or may be transferred to another workshop within 12 months. Our limit of liability is to return all monies paid to Boulder Digital Arts.

If for any reason you wish to transfer to a different workshop, please notify us at least 5 days before the start of the workshop you wish to withdraw from. You must register and complete a new workshop within 12 months of the withdrawal. There are no exceptions to our Cancellation and Transfer Policy.

Hands-On Intensive Training Cancellation and Transfer Policy
Since each BDA Hands-On Intensive course is limited to only a handful of students, it is very difficult to find last-minute replacements. If for any reason you need to withdraw from a "Hands-On Intensive" course, you must notify us at least 7 days before the start date of your class. At that time, you may choose from either of these two options: BDA will refund your payment less a $50 processing fee, or give you credit for the amount paid less a $50 processing fee to be used within one year towards any future course.

If notification of cancellation is made less than 7 days before the start of the workshop, but more than 3 days before the start of the workshop, we will issue you a credit less a $75 processing fee to be used for any future class within one year.

However, if notification is made less than 3 days before the start of a class, and we are not able to find someone to fill your spot, no refunds or credits will be given.

If an emergency arises and you are not able to make it at the last minute, BDA will strive to find someone to replace you. If we are able, you will receive credit for the full amount, minus a $75 transfer fee, that you can use towards any other BDA registration.

Transitions Certificate Program Policies
Registration Deadlines: There are no registration deadlines, but many classes fill quickly. We urge you to register online as soon as possible. If you would prefer to register over the phone, please call us at 303-800-4647 or email info@boulderdigitalarts.com with your contact info and we will get in touch with you as soon as possible.

Who Should Attend: Each class lists the appropriate experience and/or skill level necessary to attend. If you are not sure, please call us at 303-800-4647 or email us at info@boulderdigitalarts.com. It is very important that you read through the specific prerequisites for your class, as refunds cannot be given to students once a program has begun.

Transfers: If for any reason you wish to transfer to a different program, please let us know at least 30 days before the start of the Transitions course. BDA reserves the right to allow or disallow any transfer. You must complete the transferred program within one year of the transfer.

Cancellations and Refunds: We realize that circumstances beyond your control may prevent you from attending a program. However, we rely on your attendance to make important arrangements for our Transitions certificate programs. If you need to withdraw from a Transitions program, you must inform us at least 30 days prior to the first day of the scheduled program. We will then refund your tuition minus a $100 credit card processing fee. Refunds cannot be made for withdrawals initiated within 30 days of the first day of the scheduled program. BDA is not responsible for cancellations due to medical or travel emergencies. Refunds cannot be made for participant no-shows. Instructors have no authority to grant or promise refunds.

The only exception to the above is when a program is full, and there is a waiting list, it might be possible for us to fill your seat. If we are able to fill your seat, we will then issue you a refund minus a $100 processing fee. If we are unable to fill your seat, no refund will be offered and your fees will be applied towards the financial commitments BDA has incurred.

If BDA needs to cancel a program, you will be notified at least 14 days prior to the first day of the scheduled program and BDA will immediately issue refunds, or you can transfer your tuition towards any other BDA event. All BDA fees will be refunded IN FULL if we cancel a workshop for whatever reason.

Please do not purchase non-refundable airline tickets or make non-refundable deposits on lodging. Program cancellations may occur and BDA will not be responsible for non-refundable airline tickets or lodging reservations. Make sure everything can be cancelled with a refund 14 days ahead of time; additionally, we highly recommend travel insurance, especially as it regards to medical/dental emergencies, missed connections, trip cancellation, and lost baggage. The limit of BDA's liability is the return of all tuition monies paid to BDA, according to these policies.

BDA regrets that it cannot make exceptions to our cancellation policy for any reason, including personal emergencies. This cancellation policy applies to all BDA events.

Missed Classes & Lateness Policy
Missing the first day of a course may be grounds for withdrawal without refund. Please email info@boulderdigitalarts.com if you know you are going to miss the first day of a multi-day course. Though we can’t guarantee to offer complimentary makeup sessions outside of class time or in concurrent or future course sections, we will make our best effort to accommodate if acceptable prior notice is given. One-on-one makeup sessions may be scheduled contingent upon the instructor's availability and most likely will be subject to a fee to compensate the instructor. Instructors are not obligated to catch students up during scheduled class time for missed sessions or lateness.

Checking Your Registrations
You can view your upcoming and past event registrations by logging into the Boulder Digital Arts website using the "login to your profile" link located at the top right of each page. This will take you to your profile page where you can click on the "registrations" tab. By default you will be shown your upcoming registrations but you can also view your complete registration history by clicking on the "click here to switch to viewing all registrations (including past)." link.

Instructor Replacement
It is the nature of the business that occasionally a listed instructor is unable to participate because of a change in his or her professional schedule, or due to illness. If we are forced to replace an instructor, we will do so with someone of equal or similar credentials. When time permits, we will do our best to inform all those pre-registered.

People With Disabilities
Boulder Digital Arts makes a commitment to try its best to accommodate people with any disabilities. If you have any concerns or questions, or feel you require any special accommodations, please let us know so we can make it work!

Photography & Video
Occasionally Boulder Digital Arts takes photos and videos of our classes and events to use on our website, email newsletter, and media outlets. By entering the BDA facility, you give Boulder Digital Arts permission to take and distribute photo and video content, and release BDA and its agents of any liability. You also agree that the images and footage will be copyrighted by Boulder Digital Arts and may be used with or without your name.

Membership
BDA's annual membership is optional; if you have purchased a membership and find that it is of no value to you, we will be happy to refund the membership fee within 30 days of purchase provided you have not used the membership in any way during those 30 days. BDA member benefits are provided directly through our business partners, and can be changed, affected, or withdrawn by our business partners at any time.

Limit of Liability
Boulder Digital Arts is not responsible for students who miss classes for any reason, and is not responsible for students who sign up for a class that they are not qualified to take based on stated prerequisites and course descriptions. Further, BDA is not responsible for any of the content taught by instructors in their individual classes, nor is BDA responsible for any loss of productivity, income, profit, revenue, or future revenue due to any scheduling changes, instructor changes, location changes, internet outage, or personnel. Students also agree that in no event will BDA or its employees or independent contractors be liable for damages that exceed the actual price paid for a class, regardless of the form of the claim.